Terms and Conditions: Communication via Phone, SMS, and Email
Please read these terms and conditions carefully before engaging in communication with us via phone, SMS, or email. By contacting us through any of these channels, you agree to be bound by the following terms:
- Consent: By initiating communication with us via phone, SMS, or email, you expressly consent to receiving communications from us through these channels. This includes, but is not limited to, informational messages, marketing communications, and transactional updates.
- Contact Information: You are responsible for providing accurate and up-to-date contact information, including your phone number(s), email address(es), and any other relevant details required for communication. We shall not be held liable for any consequences resulting from inaccurate or outdated contact information provided by you.
- Opting Out: If you wish to discontinue communication via phone, SMS, or email, you may opt out at any time by following the instructions provided in the communication received or by contacting our customer support team directly. Please note that opting out may limit our ability to provide you with certain services or information.
- Standard Charges and Fees: You are responsible for any standard charges and fees associated with communication services, such as phone call charges, SMS fees, and data charges. These charges may be imposed by your mobile network provider or internet service provider. We recommend checking with your provider for specific details regarding applicable charges.
- Security and Privacy: We take the security and privacy of your personal information seriously. While we endeavor to maintain the confidentiality of communications sent via phone, SMS, and email, we cannot guarantee absolute security. Therefore, it is important not to include sensitive or confidential information in your communications with us. Please refer to our Privacy Policy for more information on how we handle and protect your personal data.
- Recording and Monitoring: We may monitor, record, or review communications made via phone, SMS, and email for quality assurance, training, compliance, or any other lawful purpose. By engaging in communication with us through these channels, you acknowledge and consent to such monitoring, recording, or reviewing.
- Compliance with Laws: When communicating with us via phone, SMS, or email, you agree to comply with all applicable laws and regulations, including but not limited to those related to privacy, data protection, and anti-spam legislation. You shall not use these channels for any unlawful, fraudulent, or malicious purposes.
- Liability: We shall not be held liable for any losses, damages, or expenses incurred as a result of using or relying on communication via phone, SMS, or email, including but not limited to transmission delays, technical failures, or unauthorized access. You agree to use these channels at your own risk.
- Modifications: We reserve the right to modify or update these terms and conditions related to communication via phone, SMS, or email at any time. Any changes will be effective immediately upon posting the revised version on our website or providing notice through the respective communication channel. It is your responsibility to review these terms periodically to stay informed of any updates.
- Contact Us: If you have any questions or concerns regarding these terms and conditions, or if you need further assistance with communication via phone, SMS, or email, please contact our customer support team using the contact information provided on our website.
By initiating communication with us through phone, SMS, or email, you acknowledge that you have read, understood, and agreed to these terms and conditions.